MedBliss

Privacy Policy

Effective Date: January 8, 2024

1. Introduction

Welcome to MedBliss ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the App.

2. Information We Collect

We collect information that you provide to us directly and information that is automatically collected when you use our App.

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when registering on the App, expressing an interest in obtaining services, or otherwise contacting us. This includes:

  • Name
  • Email Address
  • Phone Number
  • Gender
  • Age
  • Location Data
  • Health Information (e.g., blood test results)

Technical Data

We may automatically collect certain technical data when you use the App, including:

  • Device Information: Device type, operating system, unique device identifiers.
  • Usage Data: How you interact with the App, including pages visited, features used, and timestamps of access.

3. How We Use Your Information

We use the information we collect to:

  • Provide and Maintain Services: Facilitate blood test bookings, results tracking, and other functionalities of the App.
  • Improve User Experience: Understand how users interact with the App to enhance its performance and usability.
  • Communication: Send updates, newsletters, and promotional materials (with your consent).
  • Security: Protect against unauthorized access, data breaches, and other security threats.
  • Compliance: Fulfill legal obligations and respond to lawful requests from authorities.

4. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who perform services on our behalf (e.g., data storage, analytics).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Note: We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request restriction of processing your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us at medblisspathology@gmail.com.

8. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: medblisspathology@gmail.com

Address: Bluebells, Mumbra Bypass Rd, near Maaz hotel, Kalsekar, Mumbra, Thane, Maharashtra 400612